OUR ONLINE DIGITAL PHOTO PRINTING SERVICE
You have a question?
Don't hesitate to contact us!
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| Q. Why would I use the online digital photo lab of Imaginephoto.ca instead of printing my digital photos on my home printer? |
A. Digital online photos printed by Imaginephoto.ca are printed on real photographic paper made by Fuji. The high quality of this paper as well as the stability of his colors will result in beautiful photos that will last many years. In addition you save a lot of money. The cost of printing online is a fraction of the cost of printing at home.
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Q. Like other online digital printing services am I required to download a software on my computer? |
| A. No, not at all. Our online application does not require downloading on your computer. All ordering is done directly online with absolute security. |
Q. How long do I have to wait in front of my computer before all the photo files are uploaded and that I can start ordering my photos? |
A. Unlike other online photo ordering systems you simply have no waiting period.
With our unique platform :
- Select the digital photos to be printed
- Make the corrections you wish such as cropping, red eye reduction etc.
- Select the size and quantity of photos
- and at last upload everything onto our site
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Q. Why should I use the digital online photo lab of online-photo.ca instead of leaving my digital media with a photo retailer or a drugstore? |
| A. With online-photo.ca, there is no third party involved between you and your digital lab. You do not have to leave your media with anybody. Unlike some retailers where you must order all the photos on your media, imaginephoto.ca lets you order the photos you want and how you want them. |
Q. Is it safe to pay online with a credit card? |
A. Our online transaction is encrypted and 100% safe. |
Q. Which types of photo files are accepted? |
| A. Only files with JPG extension are accepted for printing digital photos. When renaming your files make sure not to include certain special characters such as: à, é, @, / ,- , etc. |
Q. How long does it take to upload my photos for printing? |
| A. Depending on the connection speed of your Internet provider. For example high-speed Cable or Sympatico connections may require less than 20 seconds per digital photo file. |
Q. How long after I upload my photos will I receive them? |
| A. In approximately 3 days if you select our standard delivery. With our Express delivery you will receive them the next day. Once your order is placed you will receive an e-mail confirming the delivery details. |
Q. What is the 4 x 5.3 in. photo size? Why this odd size? |
A. The 4 x 5.3 in. size is the perfect no crop size for current digital cameras, meaning your prints will not be cropped in any way from what you see on the camera screen. You may however order 4 x 6 in. prints, they will be slightly cropped but you will have no difficulties finding the right album.
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| Q. What is the optimum file size for good quality digital photos? |
A. All depends on the photo size requested. The following table gives you the minimum file size in Kb. for the corresponding photo size. Please note that all file sizes are unopened file sizes:
| Print sizes (inches) |
Sizes (kb) |
| 4 x 5.3 - 4 x 6 |
75 ko |
| 5 x 7 |
105 ko |
| 8 x 10 - 8 x 12 |
250 ko |
| 10 x 15 - 11 x 14 |
500 ko |
| 12 x 18 |
750 ko |
| 16 x 20 |
1 mo |
| 20 x 24 |
1.5 mo |
| 24 x 36 |
2 mo |
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